| Great Customer Experiences! |
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Seamless and Painless With Nitro-LM, there is nothing to print, nothing to e-mail - and therefore, nothing for your customers to lose or call/e-mail you about. All your customers need is an internet connection to interact with your licensing. With Nitro-LM, you can embed and stylize your entire registration, confirmation, license delivery and management processes right in your application using the Nitro-LM Client Interface. Most developers can have the basics down in only a few hours!
Customers Demand Flexibility Customers appreciate a fast and simple licensing process. Nitro-LM enables you to not only control the customer usage terms, but also present new ways of doing business with your customers. For example, you historically may have only sold your software as a single purchase for one computer. With Nitro-LM you can not only support that very basic license relationship with your customers, but also easily offer more advanced features like "floating" licensing that would allow customers to 'share' the license with other users, or 'move' licenses from one computer to another (even over different operating systems). This presents a WIN-WIN situation where you can offer new purchase options for a customer's desire for flexibility without losing control of your product.
Integrated Support Requests With Nitro-LM, you can automatically integrate "Support Requests" into your licensing directly from within your Application. Support requests can be either "Sales", "Technical" or "Enhancement" requests that will be stored and associated with your customers on Nitro-LM's Servers. Nitro-LM can automatically forward the Customer/End-User requests to whomever you desire (e.g. sales or reseller) - even to a CRM system like SalesForce.com. |
One of the first things your customers/end-users see when they evaluate or purchase your software is your licensing. Failure to pay attention to making this process as clean and seamless as possible will cast a very negative, and very immediate, impression of your software and your company. Customers demand a simple solution that is flexible and easy to use... Nitro-LM is that solution.