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	<title>Nitro-LM Blog &#187; bad license string</title>
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	<description>Software Licensing &#38; Application Encryption</description>
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		<title>Dear Customer: Just &#8220;Guess&#8221;&#8230;</title>
		<link>http://www.nitrolm.com/blog/2008/11/04/dear-customer-just-guess/</link>
		<comments>http://www.nitrolm.com/blog/2008/11/04/dear-customer-just-guess/#comments</comments>
		<pubDate>Wed, 05 Nov 2008 01:20:17 +0000</pubDate>
		<dc:creator>dbigelow</dc:creator>
				<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[Software Licensing]]></category>
		<category><![CDATA[Software Security]]></category>
		<category><![CDATA[bad license string]]></category>
		<category><![CDATA[poor customer service]]></category>
		<category><![CDATA[Shipping a bad CD/DVD]]></category>
		<category><![CDATA[upset customers]]></category>

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		<description><![CDATA[So what do you do when your company ships out thousands of CDs with License String Codes that are *not* printed properly? Easy &#8211; post some advice on your support site telling customers to &#8220;guess&#8221; the final digits on the license string to get the software to work&#8230; Classic! THE MESSAGE TO USERS ACTUALLY SAYS: [...]]]></description>
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